Vanity Planet does not ship to international PO Boxes.

Products powered by a lithium-ion battery and item cannot be shipped to PO Boxes. These items also cannot be shipped to the following locations: APO/FPO, American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, United States Minor Outlying Islands, and the U.S. Virgin Islands.

Should your product arrive damaged, please Follow our Return Portal to submit your request. Simply enter your email address and order # (begins with #VP) associated with the order.

Should you wish to request a return or refund, check you eligibility on our Return Policy page.