Return Policy

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Return Policy

Return Policy

 

We do not accept returns on opened/used products. If you received a defective/damaged item, no longer need your product/change your mind, or if you are dissatisfied, we can issue you a full refund in the form of store credit.  We accept returns for store credit within one year from the date you received your product.

 

What is your warranty policy?

 

All of our products come with a one-year warranty. Should the product contain manufacturer defects or if it does not work upon arrival, this warranty covers a max of two replacements within one year from the date you received your order. This warranty does not cover physical damage from misuse or accidental damage to the product. After two replacements are issued, you have the option to opt for store credit.

 

What is your refund policy?

 

You qualify for store credit within the first year that the product was received. Regarding returns of unwanted purchases, we do not accept products back due to sanitation risks. You can simply keep or discard the product—it is entirely up to you.

 

Click here to process a refund and receive store credit. Store Credit Refund

 

A refund cannot be processed if the damage or wear is the result of an accident, misuse, abuse, commercial use, unauthorized adjustment and/or repair, or if you have had the product beyond the 30-day period.

Refunds are only issued in the form of store credits.

You only qualify for a refund back to original form of payment if it meets the following requirements:

  • Unopened/Unused
  • Items must be delivered back to our fulfillment center from the shipper as a refusal upon delivery  

Third-Party Warranty

 

Third-party orders come with a one-year warranty from the date of purchase (with proof of purchase). This warranty covers any manufacturer defects and/or items that do not work upon arrival. This warranty does not cover physical damage caused by misuse or accidental damage to the product.

 

Third-Party Return/Refund/Exchange Policy

 

We do not issue refunds, nor do we address return/exchange inquiries relating to purchases made via third-party companies. Please reach out to the third-party company that you made the purchase with for questions regarding a refund, return, or an exchange.

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