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Contact Us

INFORMATION

Our team of dedicated customer support specialists is standing by, ready to assist you with any questions or concerns you may have. Please feel free to give us a call or shoot us an email using the form to the right and one of our team members will be in touch with you as soon as possible!

 

Click here to contact Customer Support

Office Hours
7:00 am to 4:00 pm PST
Closed on all major U.S. Holidays

Vanity Planet
4490 Von Karman Ave, Suite 150

Newport Beach, CA  92660

 

 

FREQUENTLY ASKED QUESTIONS:

Q: How long will it take for to receive my package?

A: It takes 1-3 business days for processing, 7-10 business days to receive your product (domestic) and International shipping takes a  minimum of 15 business days.

 

Q: Is shipping free?

A: No, your shipping costs will be displayed at checkout. Shipping costs vary by destination.

 

Q: I have a discount code for free shipping?

A: Unfortunately we no longer offer free shipping.

 

Q: Do you ship internationally?

A: Yes. International shipping takes a minimum of 15 business days

 

Q: What is your return policy?

A:  We will replace all defective units with a new item for up to one year after initial purchase. We do accept used products for return unless it is defective.

 

Q: What is your warranty policy?

A: All of our products comes with a one year warranty. This warranty covers any manufacturer defects or items what do not work upon arrival. Warranty does not cover physical damage caused by misuse or accidental injury to the product.

 

 
 
 

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