Ultimate Skin Spa System FAQ

Q: How often do brush attachments need to be replaced?

A: We recommend replacing your brush heads every 2 months for best results.

 Q: Is this battery operated?

A:  Yes. Your Ultimate Skin Spa runs on 2 AA Batteries—not included in your order.

 Q: Is this product waterproof?

A: No, but it is water resistant. It’s safe to take in the shower, but don’t submerge it in water.

 Q: What brush heads/attachments are included with my purchase?

A: Your Ultimate Skin Spa includes 3 attachment heads: Cleansing Brush, Exfoliating Brush, and Silicone Brush.

Q: How do I clean my Ultimate Skin Spa attachments?

A: Rinse the attachments in warm, soapy water after every use.

Q: How do I clean the handle?

A: To remove residue or buildup, clean the handle at least once a week by removing the attachment head and wiping the device thoroughly with damp, soaped towel.

 Q: What are the uses of the different brush heads?

A: Your Ultimate Skin Spa comes with 3 different attachments. The Cleansing Brush is meant for daily face washing as it gently clarifies your delicate complexion. For a deeper clean, use the Exfoliating Brush once or twice a week to remove dead skin cells and rid your pores of trapped dirt & oils. The Silicone Brush has non-abrasive, silicone touch-points that are perfect for dry or extremely sensitive skin.

Q: How often should I use my Ultimate Skin Spa?

A: This is different for everyone. Depending on how active you are, personal preference, and your skin’s natural characteristics, your Ultimate Skin Spa use may vary. You may not use the Exfoliating Brush as frequently as others, as exfoliation is typically practiced only 1-2 times a week.

 Q: How do you know which brush is the Exfoliating Brush?

A: It has a black inner ring on the brush and the bristles are rougher.

Q: Do I store everything in the case at all times? Or just for travel?

A: You can store your brush and attachments in the case at all times, just make sure to dry the device and attachments with a towel first.

 Q: Can I use exfoliating cream with the Exfoliating Brush?

A: The answer to this depends on the sensitivity level of your skin and the abrasiveness of the exfoliating cream. People with highly sensitive skin may find that the brush alone is enough, while others may not wish to exfoliate at all. If the exfoliating cream is very abrasive, it may be too abrasive when paired with our Exfoliating Brush. 

Q: Where is this product made?

A: This product is made in China.